Artificial intelligence can be applied to the food service industry in many ways, some of which you may have already seen. Voice-operated service systems centered on interactive AI programs have already been introduced at many facilities. They are used for ordering kiosks and phone systems, replacing traditional human assistance with pre-recorded or computer-generated voice. Several fast food giants are also testing AI drive-thru systems based on these technologies, with some programs analyzing customer feedback to identify customer trends and recommending products based on that. can.
AI is also used in behind-the-scenes roles. This includes tracking transactions and consumer trends. Human workers may even be choreographed to work by AI systems that determine schedules and evaluate performance.
AI could be applied to robotic labor in the kitchen. Global Restaurant Consulting Firm in 2022 Aaron Allen & Associates released a report citing potential uses of AI in the foodservice industry, estimating that 82% of restaurant operations could be performed by robots. One of the bright spots in the space is Flippy, a robotic arm developed by California company Miso Robotics.flippy tin flip the hamburger Use AI vision to navigate the fryer and find your way around. Miso claims Flippy can work twice as fast as a human, and restaurants can rent models for $3,000 a month. Then there’s Bastro from Kitchen Robotics. It’s an AI-powered kitchen system that handles prep work, mixes meals, and even does the dishes.